Shipping Policy
Last updated: November 12, 2026
Where we ship
We currently ship to addresses in the United States only.
Shipping rates
- Standard shipping: $8.00
- Free standard shipping on orders of $70 or more
- Express shipping: $15.00
Rates are shown at checkout before you pay.
Processing and delivery times
Our products ship directly from our fulfillment partners' warehouses, and many of them are overseas. Orders are usually processed within 1-3 business days. With standard shipping, estimated delivery is 10-20 days from the date you order. These are estimates, not guarantees, and carriers can run slower around holidays.
If we can't ship your order within the time we've stated, we'll email you, and you can choose to cancel for a full refund.
Multiple items
If you order more than one item, they may arrive in separate packages on different days.
Tracking
We email you a tracking number when your order ships. You can also check your order on our Track Order page.
Lost or late orders
If your order hasn't arrived 30 days after you placed it, email aibotjax@gmail.com and we'll track it down, or send a replacement or a full refund.
Address changes
Please double-check your shipping address at checkout. Email us right away if it needs a change; we can't redirect a package once it has shipped.